Welcome to Hamptons Bags. By purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing your order.
Handmade Products
All our bags are individually handmade in Hermanus, South Africa. Because of this, each item is unique. Small variations in colour, texture, or stitching are part of the handmade process and are not considered defects.
Orders and Payment
Orders are confirmed once full payment has been received.
Prices are shown in South African Rand (ZAR) and may change without prior notice.
We reserve the right to cancel an order if a product is out of stock or incorrectly priced. If this happens, you will be fully refunded.
Shipping
We aim to ship all orders within 3–5 business days of payment confirmation.
Delivery times may vary depending on your location and courier delays.
Hamptons Bags is not responsible for delays or damages caused by third-party couriers once the order has been dispatched.
Returns and Exchanges
Our full return policy is available [here] (link to your return policy page).
Items must be returned in unused condition within 7 days of delivery.
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Product Care
Each bag is made with care and intended for gentle use. We recommend following the care instructions provided to maintain its quality. Improper care or damage caused by wear and tear is not covered under any guarantee.
Intellectual Property
All content on this website — including images, logos, and product descriptions — is the property of Hamptons Bags and may not be copied or reproduced without written permission.
Privacy
We respect your privacy. Any personal information shared with Hamptons Bags will be used only to process your order and improve our services. We will never sell or share your information with third parties.
Contact
For any questions, please contact us at:
Hermanus, South Africa